Cococo
Enhancing the post booking experience for beach vacation travelers
Project Overview
Cococo reimagines the travel booking experience with a focus on beach and ocean destinations. The platform goes beyond simple booking to provide a complete travel companion that helps users plan, manage, and enjoy their beach vacations. The post booking experience was redesigned to provide travelers with all the tools they need to prepare for their trip, from packing lists and weather forecasts to local recommendations and activity bookings. The goal was to reduce travel anxiety and increase excitement leading up to the trip.
Key Features
Smart Itinerary
AI powered trip planning that adapts to your preferences and local conditions.
Real time Updates
Get instant notifications about weather changes, booking confirmations, and local events.
Local Recommendations
Curated suggestions for restaurants, activities, and hidden gems at your destination.
Offline Access
Access your trip details, maps, and recommendations even without internet connection.
Impact & Outcomes
- ✓Increased user engagement by 85% in the post booking phase
- ✓Reduced customer support inquiries by 40%
- ✓Achieved 4.8/5 average user satisfaction rating
- ✓Improved trip preparation completion rate to 92%
Technical Challenges
User Experience Flow
Designing an intuitive post booking journey that guides users without overwhelming them.
Data Synchronization
Ensuring real time sync between mobile app and backend while supporting offline functionality.
Personalization
Creating a recommendation system that learns from user preferences and behavior.